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DELIVERY

Рreparation time for your order is 5-7 business days.

Delivery time is about 2-4 weeks.
Worldwide shipping via EMS $25, free shipping for orders over $250.


Customs payment:

For receiving international parcels from online stores in many countries, you need to pay a fee, but only if the value of such a parcel exceeds a certain limit, which may depend on the value of the parcel or the total cost of your purchases from abroad over a certain period.

Please consider the customs regulations of your country when ordering. We indicate the cost of the parcel from 30 to 50 US dollars, depending on the number of products in the order.


Cancellation and return:

You can cancel an order and request a refund within 3 days of making a purchase.
You can return the product only if it has defects, or if the necessary and reliable information about the product was not provided during the purchase.

In case of defects in the product, you have the right to demand a replacement of the goods or a refund. This also applies to items purchased on sale. The item must be returned in the exact condition in which you received it. Also, please note that when returning any product, the entire discount used when placing the order is deducted from its cost, if without the returned product the total value of the order does not meet the conditions of the discount.

We can only issue a refund when we receive your package at our warehouse in Seoul. This shipment may take up to 21 business days (excluding weekends and holidays).

You are responsible for the safety of the goods until they are returned to the warehouse. Please ensure that the goods are properly packaged to prevent damage during transit. We are not responsible for any items that are returned to us in bad conditions.

If you would like a refund for your item but for some reason are unable to send it back to us, then the refund will be made at our discretion. Shipping costs are at the buyer's expense.

For return questions, write to songofbeauty.info@gmail.com for further instructions.



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WORLD SHIPPING

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