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DELIVERY
The order preparation period is 1-3 business days.
Delivery period is about 5-14 days.
Delivery to EMC door worldwide.
Payment for delivery is at the expense of the buyer.

Return
Need to make a refund? No problem!
You can return any item and request a refund within 14 days from the receipt of the original order.
If you want to replace the product with the same product of a different color or size or with another product, you will need to place a new order. We cannot send a replacement to the returned goods that you did not like or disliked, but we will refund the money.
We will refund the cost of the goods you purchased. This also applies to goods purchased on sale. The item must be returned exactly in the condition in which you received it. Also, please note that when returning any product the entire discount amount, applied when placing the order, is fully deducted from product cost, if without the returned goods the total cost of the order does not meet the conditions of the discount.
We will be able to issue a refund only when we receive your parcel at our warehouse in Seoul. This shipment may take up to 21 business days (excluding weekends and holidays).
We try to accept all returned items, regardless of whether they are packaged in their original packaging. If the goods are returned to us in improper condition, which is unlikely, we will be forced to return it to you.
All items after return are checked manually.
Responsibility for the safety of goods lies on you until their return to the warehouse. Please ensure that the goods are properly packaged to prevent damage during shipment.
We are not responsible for any items that were returned to us by mistake.
Processing a returned parcel may take up to 24 hours.
If you would like to return the money for your product, but for some reason you can not send it back to us, then the refund will be made at our discretion.
Payment for delivery is at the expense of the buyer.
For questions about the return, please contact us by mail moonsshop@mail.ru to indicate further action.
Regards, SvetSong Beauty



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